Shipping policy
INND HOME SHIPPING POLICY
Welcome to INND HOME! This Shipping Policy outlines the terms and conditions governing the shipment of products purchased through our website. By placing an order with us, you agree to the terms stated herein.
Order Processing Time
Processing Time: All orders are processed within 3 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email.
Delays: If we experience a high volume of orders or unexpected delays, processing times may be extended. Customers will be notified via email.
Shipping Methods and Delivery Time
All orders are shipped with an estimated delivery time of 10 to 30 days. Delivery times are estimated and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Rates
At INND HOME, we are proud to offer free shipping on all orders. There are no additional charges for shipping.
Shipping Destinations
INND HOME currently ships exclusively to the following regions:
Europe
United Kingdom
Please note, shipping outside of these regions is not available at this time.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to monitor the progress of your delivery through our carrier’s website.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to retrieve the package from the carrier, the customer may be responsible for additional shipping fees. Please double-check your shipping information before placing an order.
Damaged or Lost Shipments
Damaged Items: If your item arrives damaged, please contact us within 15 days of receipt. Provide photos of the damage and your order details to assist in processing your claim.
Lost Packages: If your package is lost in transit, contact us at onthewaytodreams2@gmail.com with your order number. We will work with the carrier to locate your shipment or issue a replacement if necessary.
Returns Due to Shipping Issues
If you experience any shipping issues, please refer to our Return Policy for further guidance or contact us directly for support.
Contact Us
For any questions or concerns about your shipment, please reach out to our customer service team at:
Email: info@inndhome.com
Business Hours: 9:00 AM to 5:00 PM
Thank you for choosing INND HOME. We value your trust and strive to ensure a seamless shopping experience.